Prioritization is hard. It becomes even harder when a product has been around for a while and has numerous sometimes questionable features — I’m calling these Monster products. If you have one of those, you know it. If you don’t…
Intercom’s Fergal Reid (Principal Machine Learning Engineer) and Ciaran Lee (Co-Founder and CTO) on the making of Resolution Bot - our most ambitious machine learning project to date.
This post will cover A/B testing in more detail - we'll take a look at what it is, why it's important, how it's done, and some examples.
Most startups don’t fail because they can’t build a product. Most startups fail because they can’t get traction. Building a successful company is hard. Smart entrepreneurs know that the key to success isn’t the originality of your offering, the brilliance…
To me, shipping represents a strong execution, the ability to release frequent product updates, overcoming environmental uncertainties and resource limitations.
In order to better understand scrum, we'll define the main phases of a Scrum project framework and explore each of these in detail.
Lessons on how to crush it at Growth with the man who coined the term 'growth hacking' in 2010 and popularized the term product/market fit.
Funnels were a good starting point but do not accurately represent how the fastest growing products grow. It is time to move past the funnel framework and focus on Growth Loops.
Mobile Session Design defines a game’s ability to pace its content and create strong long term retention. It’s one of the biggest indicators for a game’s long term success. I’ve spoken about a number of considerations you need to have…
A prototype is an early version of a feature product or functionality. A prototype is like a sample of what the full solution will be. Usually, the prototypes are used for testing future products before building them, receive feedback, funding,…
How offers are designed, built, marketed, sold, and serviced will all need to change. And these transformations are not limited to OEMs―they will also directly impact the vast network of channel partners. After all, it’s not just about building recurring…
