In our ninth episode of Intercom on Product, Des Traynor and Paul Adams discuss the importance of efficiency to good product principle and why making every day count is key to individual and team progress.
Gerry Scullion (Human Centred Design Network) joins Dee Reddy (Intercom) to look at human centred design. They explore what it means, why designers should care and how design teams can be a force for good.
Miro co-founder and CEO, Andrey Khusid, joins John Collins (Content Director, Intercom) for a chat about future of distributed teamwork and the challenge of scaling a business across continents and timezones
First of all, let’s look at some numbers. There are almost always fewer product managers in a company than any other role except CEO. There are more VPs than product managers in most product companies. There are five times as…
Intercom’s Fergal Reid (Principal Machine Learning Engineer) and Ciaran Lee (Co-Founder and CTO) on the making of Resolution Bot - our most ambitious machine learning project to date.
Tim Campos joins Dee Reddy for a chat that ranged from how to balance human-computer interaction to scaling productivity practices and how to define efficiency in a knowledge-based economy.
In the 5th episode of Intercom on Product, Des Traynor and Paul Adams discuss what the sudden rise of a new generation of “keyboard-first” apps that focus on speed says about product design and how products evolve over time.
This episode is a blast from the past! I started the All The Responsibility, None of The Authority podcast back in November 2014. The main part of this episode was actually from way back then – November 2014. The topic…
On this week’s show, we catch up with Val Geisler, as she walks us through some practical emailing tips, her process for onboarding, and why she likens career progression to a spiral staircase.
[Livestream recording] In a recent live stream from one of our mentors of The Product Mentor, Nis Frome, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Signup to be…
In today-s world, our technology is becoming more personable, accurate, and intuitive. Thousands of tasks and errands can be completed at the push of a button, a simple voice command, or some other physical action. However, what are the methods…
Jared Fleisler, partner at Matrix and previously an executive at Google & Square, chatted with me about what success means to him, how he go…
Short stories, big ideas about innovation and product management. I love innovation stories of how a product came into being or was made more valuable. Our guest, Giles Lury, loves them too. So much, that he has written books with…
Ashwini Asokan, CEO and co-founder of intelligent retail automation platform VUE.ai, is working to evolve the world of retail, making shopping more of an entertainment experience. She's spent a lot of time thinking about artificial intelligence and she sat down…
This week we're joined by young makers, Ryan Orbuch (Founder, Finish), Gwen Brinsmead (Product, AppMesh), and Ari Weinstein (Co-founder, Des…
